Refunds and Exchanges

We want you to be happy with the goods and service you receive and so you have 28 days from receipt of goods to notify us if you wish to exchange an item or simply return it for a full refund, less the original delivery charge.

To return an item, please send to:

007 Returns, Unit 11 The Edge, Humber Road, London, NW2 6EW.  

All Items MUST be returned as received in its original packaging.

If apparel, the item cannot be worn or washed. A damaged or defective item can only be replaced for the same item. Another item cannot be substituted in place of a damaged or defective item

General Enquiries - 007store@eventmerch.com (Please include order number)

Please Note Items and Merchandise that is purchased from our store at London Film Museum can only be returned or exchanged in store.

 

* Please note that due to health and safety, jewellery is non-refundable unless damaged on delivery. 

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